Malcolm Anderson - Principal: Organisational Performance

Malcolm is a Principal of the Organisational Performance Practice. He has a rich appreciation of the needs of organisations undergoing change and dynamics of developing capability and performance.

His portfolio career has involved over twenty-five years of consulting in Europe, the Middle East, Asia and Australia. He has held senior management and Board appointments in transport and logistics, international trade, publishing, finance, marketing and information technology, managed activities in both public and private sectors, as well as leading a UK business and management school.

His consulting career has provided him with unique insights into the needs of managers and organisations tackling complex change. In the 1980s he worked with public sector organisations in the UK during the aftermath of compulsory competitive tendering and he was in the forefront of introducing western-style management development programs into China. He advised the Northern Ireland Education Service during the 'troubles' and provided management development for Intourist, the Soviet government tourist organisation, during the opening of the free market after the fall of the Iron Curtain.

He numbers amongst his clients: ACT Emergency Services, AMP, Australian Safety and Compensation Council, Energy Australia, Hong Kong Commercial Radio, CSIRO, Dept. of Defence, Dept. of Infrastructure, Transport & Regional Development, Macquarie Graduate School of Management, Microsoft, New Straits Times, NSW RTA, Optus, Petronas, Queensland Transport, Shell Sarawak, Strathfield Group, Sydney Airports Corporation, Telekom Malaysia, Toshiba.

Recent consultancies and other work:

Designing the future of the organisation

Optus Networks
- Review of the Service Engineering organisational change process.
- Analysis, design and change management for the establishment of the Deployment Division.
Defence Security Authority
- Stakeholder engagement and project design for the development of the electronic Defence Security Manual.
Department of Infrastructure: Office of Transport Security
- Strategic Advisor to the Aviation Security Screening Review.
- Designer and Facilitator of Industry engagement Forums.
- Development of Key Performance Indicators.

Developing leadership capabilities

Sydney Airports Corporation
- Change Management workshops and coaching program for management and staff preparing for the introduction of ITIL in the CIO Division.
Toshiba
- Design and implementation of structured sales approaches supported by development and coaching for the sales teams.
Australian Defence College
- Designing and leading seminars for future commanders on organisational change approaches.

Developing organisational capabilities

Defence Support Group
- Designing and developing Strategy Planning and management capabilities for the National Operations Division.
- Reviewing and redesigning business planning processes.
Queensland Transport
- Engaging stakeholders across Queensland to gain support for and initiate new consultative processes for developing industry capability.
Defence Privacy Project
- Working with subject matter experts across Defence to define the need and the Performance.
- Pathway to improve capability and compliance.

Accreditations & Affiliations

Master of Business Administration
Certified Diploma in Accounting and Finance
Post-Graduate Diploma in Marketing
Bachelor of Business (Organisational Behaviour)
Higher National Diploma in Transport Systems
Certificate in Education
Chartered Management Institute (member)
Chartered Institute of Personnel and Development (chartered member)
Chartered Institute of Logistics and Transport (member)
Chartered Institute of Marketing (member)
Australian Institute of Company Directors (member)

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